Scooteroo provides a warranty claim form to its customers, which allows them to request repair or replacement of their e-scooter if it is still covered under warranty. This form requires basic information, such as the date and location of purchase, as well as proof of purchase, like a receipt or order confirmation. Additionally, the form specifies the warranty's terms and conditions, covering what is and isn't included. After submitting the form, the company will review your claim and arrange for the necessary repair or replacement of your e-scooter.

First Name *

Last Name *

Street Address *

City *

State *

Postal / Zip Code *

Country *

Email *

Phone *

Purchase Date *

Location of Purchase *

Brand & Model *

Serial *

Battery Number & Voltage *

Speedometer *

Motor Serial Number *

Checkbox *

Controller
Charger
Motor
Screen
Batteries
Bottom Bracket
Other

Please Specify: *

Note: Tyres and Tubes are not covered by warranty as they are a perishable item

Details *

Video (MANUFACTURER’S REQUIREMENT) *

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Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

ACE - ACE Series 3 XL Rear Cargo Rack